Four out of five employees see significant opportunity for artificial intelligence (AI) to create a more engaging and empowering workplace experience, yet employees admit a lack of transparency from their employers is a primary driver of fear and concern. This is according to a worldwide survey of nearly 3,000 employees across eight nations conducted by The Workforce Institute at Kronos Incorporated. "The Engaging Opportunity: Working Smarter with AI" survey conducted with Coleman Parkes Research explores how employees – both hourly and salaried from a variety of industries in Australia, Canada, France, Germany, Mexico, New Zealand, the United Kingdom and the U.S. – believe emerging technologies should be used to improve the future of work. Employees around the world say they will embrace AI to make work easier and fairer. A lack of communication leaves employees feeling apprehensive.

It's hard to imagine truckers embracing the wider use of artificial intelligence or "AI" within the freight transportation industry. I'm still quite leery of it myself, having watched The Terminator one too many times. Yet, if a new global survey of nearly 3,000 employees across eight nations conducted by The Workforce Institute at Kronos Incorporated is correct, it seems that more and more of them believe there is "a significant opportunity" for AI to help improve "the workplace experience" and, yes, believe it or not, the logistics/transportation sector is one of the leading industries in this regard. The survey – dubbed Engaging Opportunity: Working Smarter with AI and conducted by Coleman Parkes Research – polled hourly and salaried workers across a variety of industries in Australia, Canada, France, Germany, Mexico, New Zealand, the United Kingdom, and the U.S. Not only did the survey discern there may be more "ground level support" regarding the use of AI in the workplace, it also found that company management is being largely close-mouthed regarding AI developments – and that, not AI itself, is what's sparking the most unease about the technology among workers.

According to a global survey of nearly 3,000 employees across eight nations conducted by The Workforce Institute at Kronos Incorporated, four out of five employees surveyed see significant opportunity for artificial intelligence (AI) to create a more engaging and empowering workplace experience, yet admit a lack of transparency from their employers is a primary driver of fear and concern. The Engaging Opportunity: Working Smarter with AI survey conducted with Coleman Parkes Research explores how employees – both hourly and salaried from a variety of industries in Australia, Canada, France, Germany, Mexico, New Zealand, the United Kingdom, and the U.S. – believe emerging technologies should be used to improve the future of work. The Workforce Institute at Kronos provides research and education on critical workplace issues facing organizations around the globe. By bringing together thought leaders, The Workforce Institute at Kronos is uniquely positioned to empower organizations with the knowledge and information they need to manage their workforce effectively and provide a voice for employees on important workplace issues. A hallmark of The Workforce Institute's research is balancing the needs and desires of diverse employee populations with the needs of organizations.

Four out of five employees surveyed see significant opportunity for artificial intelligence (AI) to create a more engaging and empowering workplace experience, yet admit a lack of transparency from their employers is a primary driver of fear and concern. This is according to a global survey of nearly 3,000 employees across eight nations conducted by The Workforce Institute at Kronos Incorporated. The survey, "Engaging Opportunity: Working Smarter with AI," conducted with Coleman Parkes Research, explores how employees – both hourly and salaried from a variety of industries in Australia, Canada, France, Germany, Mexico, New Zealand, the United Kingdom, and the U.S. – believe emerging technologies should be used to improve the future of work. "Organizations are making significant investments in benefits, technology, and innovative workplaces, yet employees are working more than ever and engagement has remained stagnant for decades," said Joyce Maroney, executive director, The Workforce Institute at Kronos. " While emerging technologies always generate uncertainty, this survey shows employees worldwide share a cautious optimism that artificial intelligence is a promising tool that could pave the way for a game-changing employee experience if it is used to add fairness and eliminate low-value workplace processes and tasks, allowing employees to focus on the parts of their roles that really matter."